VALUE CREATION IN CREDIT

STRAGTEGIC CREDIT MANAGEMENT

CORPORATE FINANCE AND TREASURY MANAGEMENT

01

PEOPLE AND RELATIONSHIP MANAGEMENT

DEVELOPING COORPORATE CREDIT POLICIES

CORPORATE FINANCE AND LENDING

• Identifying the team’s capabilities and training needs 

   

• Empowering team members and  sharing best practices

   

•  Integrating and mentoring new   staff

   

• Developing successful working relationships

   

• Dealing with misunderstandings 

   

• Objectives and underlying factors of  corporate credit policies 

   

• Establishing credit standards, terms  and collection policies

   

• Contents of a corporate credit policy

   

•  Implementing and monitoring corpo rate credit policies

   

• Strategies of credit management Indus try risks

   

• Commercial loan structuring

   

• Loan pricing and negotiating 

   

• Secondary and tertiary sources of repayment

   

• Growing shareholder value

   

• Financing in the short and long term 

   

• Capital structure and financing decisions 

   

• Foreign exchange and Interest rate risk 

   

• Capital Budgeting

   

02

LEADERSHIP AND INFLUENCING SKILLS

MANAGING STAKE HOLDERS

CORPORATE AND PERSONAL INSOLVENCY

• Tact and diplomacy skills 

   

• Championing solutions and  delegation skills

   

• Effective personal qualities 

   

• Resource utilization and workload planning

   

• Stakeholder motivations

   

• Mendelow’s matrix

   

• Stakeholder analysis

   

• Strategies for stakeholder management

   

• Indicators for corporate and personal insolvency 

   

• Bankruptcy

   

• Debt Management Plans

   

•  Debt Relief Orders

   

• Court liquidation 

   

• Receivership

   

03

MODERN BUSINESS SOLUTIONS IN CREDIT INDUSTRY

STRATEGIC PLANNING

MANAGING THE TREASURY FUNCTIONS

• Venture capital and Angel funds Online Leasing

   

• Mobile - optimized lease 

   

• Personal financial planning 

   

• Crowd funding and P2P lending

   

•  Project financing

   

• Link between organizational strategy  and strategic credit management 

   

• Industry assessment and long-term  goals

   

• Strategic direction and strategy selec tion

   

• Developing strategic plans

   

• Treasury structures, policies, processes and procedures

   

• Raising finance in practice 

   

• Relationship between treasury manage ment and credit management 

   

• Treasury risk management

   

• (Including: Interest rate risk and Foreign   exchange risk)

   

04

CREATIVE BUSINESS SOLUTIONS

CHANGE MANAGEMENT

FINANCING INTERNATIONAL TRADE

• Attributes of creative ideas 

   

• Conventional approaches to   creativity

   

• Implementing creativity at work 

   

• Converting creative ideas into a reality

   

• Creative people at work

   

• Change management theories 

   

• Managing the human aspects of   change

   

• Issues impacting on a businesses’  need to change

   

• Putting together an effective change management plan

   

• International Payment and Shipping Terms Process of making and receiving 

   

• international payments

   

• Documents used in international trade Documentary Credit /Letters of Credit)

   

•  Industry practices applicable to interna  tional trade

   

• Credit enquiries in trade finance

   

• Risks involved and Methods of risk mitigation in international trade

   

05

DELIVERING A RELIABLE CUSTOMER SERVICE

OFFICE AND QUALITY MANAGEMENT

REGULATORY ASPECTS(CB AND CSE)

• Making realistic promises to   customers

   

• Keeping the promises made to   customers

   

• Customizing the product/service to meet changing customer   expectations

   

• Giving a consistent service to   customers

   

• Managing the office environment(including; Office building, office size,  layout, safety and security measures,  Office machines, manuals, charts and  reports)

   

• Personnel management, supervision,  control and coordination

   

• Quality management and excellence  models

   

• Connecting quality to the business  processes

   

• Measuring and optimizing efficiency of the credit function

   

• Central Bank regulations for finance companies and banks

   

• Regulatory aspects of non-equity financing 

   

• Non-equity financing methods, (Including: 

   

 Loan agreements,

• Convertible debentures, Sale and lease   backs, Securitization, Project financing) Specific types of structured financing 

   

• Deals (Including: Private equity structures)